Q1 in Context
By Andrew Sims, Senior Strategic Account Manager, 4D
Q1 is fast approaching. It’s a time of fresh starts and ambitious goals. From New Year’s resolutions to fitness ambitions, healthier lifestyles, and for many, a well needed Dry January, the first quarter is a period of reinvention and renewed focus.
The sporting calendar also brings its own energy, with global audiences rallying around iconic events such as the Super Bowl. These moments go beyond the game, uniting fans through passion, loyalty, and celebration. The Super Bowl, in particular, is a cultural phenomenon – in fact, 60% of viewers tune in as much for the commercials as the game itself – creating a golden opportunity for marketers to deliver impactful, creative messages.
Amid this busy first quarter, advertisers face a key challenge: how to stand out and connect with audiences during the moments that matter most.
If you want to know how best to build your seasonal strategy this coming quarter, download our Q1 Seasonal Playbook today.
Once downloaded, feel free to get in touch with me, and we’ll start you on your contextual journey.
Related Documentation

4D Q1 Seasonal Playbook
1. Fill out the form below
2. Click the “Download” button
3. Receive instant access to whitepaper
Being Brand Smart in 2025
By Andrew Sims, Senior Strategic Account Manager at 4D
Protecting your brand has become a crucial pillar for protecting a brand’s reputation. It makes sense, right? Ensuring that ads appear in appropriate, trustworthy environments should be a core focus for any marketing department. And it seems others agree. According to IAB Europe’s 2023 Brand Safety Poll 67% of industry experts identified brand safety as a top priority, while 71% cited that advancements in technology are helping to address these concerns.
Yet, being ‘brand safe’ is just one piece of the puzzle. Relying solely on brand safety measures can often limit scale and audience reach for many advertisers. In today’s highly politicized environment, many brands shy away from news publishers during politically sensitive moments, fearing association with extremist views or culturally charged headlines. This creates a challenging dynamic for advertisers who want to support premium journalism while navigating a world increasingly shaped by opinion and extremism.
Brand Suitability has seen significant traction in recent years, offering brands the ability to unlock opportunities that traditional brand safety measures may overlook. However, as we move into a new year, the focus shouldn’t remain isolated on safety and suitability alone. Instead, it’s time to elevate the conversation and aim for something bigger: becoming brand smart.
2025: Being Brand Smart in the Face of Adversity
The fact is, advertisers and publishers are losing revenue due to outdated and ineffective brand safety tools and practices. Trusted news outlets are being unfairly demonetized, while brands face challenges securing high-quality, brand-safe attention. The root causes? Legacy processes, technical debt, and a lack of understanding about the dynamic nature of upholding brand standards.
Thats why we, here at 4D, believe that advertisers need to tap into enhanced contextual intelligence, ensuring their reputation remains intact while unlocking smarter, more effective solutions.
Unlike cookie-based targeting, contextual advertising ensures the right levels of suitability by analyzing written and visual content using Artificial Intelligence (AI) and Machine Learning (ML) models. These technologies enable brands to place their ads in optimal locations aligned with their values, reducing the risk of reputational damage.
4D’s Contextual Solution employs a range of measures to ensure that brand ads are displayed in smart and sophisticated ways:
- Identifying Content Categories and Keywords
By categorizing web pages based on keywords, topics, and sentiment, brands can tap into 4D to strategically align their ads with content that reflects their values. Irrelevant or harmful content is excluded, ensuring ad placements resonate with target audiences and reinforce brand trust, therefore enabling you to become ‘Brand Smart’.
- Emphasizing Brand Suitability
Brand suitability goes beyond merely avoiding negative content. It considers a brand’s unique objectives and values to identify the most relevant and impactful content themes. By striking a balance between reach and suitability, advertisers can become ‘Brand Smart’, using 4D to avoid missed opportunities.
- Real-Time Monitoring
Active monitoring of ad placements ensures campaigns remain aligned with ‘Brand Smart’ goals. By analyzing factors like page topic, sentiment, and quality, real-time monitoring enables swift corrective action if ads appear in unsuitable environments. This vigilance safeguards campaigns and maintains brand integrity.
Getting Smart with Contextual Advertising
As we step into the new year, my prediction is that advertisers will need to adopt a fresh perspective. By embracing Smart Strategies, brands can better navigate the nuances of language and editorial content, unlocking context-based protections that not only minimize risk but also maximize opportunity.
This approach enables campaigns to connect with audiences in a more meaningful, value-driven way, enhancing both their relevance and impact.
Are you ready to protect your brand while maximizing advertising impact? Discover how contextual advertising can empower you to be Brand Smart in 2025.
Get in touch today.
Blurring the Lines between MarTech and AdTech in 2025
By Justin Firoozan, Lead Strategic Services Consultant, Silverbullet
The boundaries between MarTech and AdTech are slowly dissolving, unlocking unseen opportunities for businesses looking to deliver seamless, data-driven customer experiences.
One of the key reasons MarTech and AdTech are now blending more seamlessly is the significant industry shifts in data policies and the move toward a cookieless future. The rise of alternative consumer identifiers and increased focus on consumer privacy and control have forced both MarTech and AdTech ecosystems to rebuild themselves. Previously, these spaces operated in conceptually different environments that couldn’t communicate or integrate effectively. However, as businesses pivoted to more consumer-centric approaches and adopted new methods for managing and leveraging consumer data, many of the silos between the two industry sectors began to dissolve, enabling smoother collaboration and integration.
So, for two industry threads that have long worked in tandem, what does a future look like where the lines begin to blur?
Breaking Down Silos for a Unified Customer Experience
Historically, MarTech and AdTech landscapes operated in separate silos.
MarTech tools typically focus on customer data management, email campaigns, and CRM, while AdTech platforms handle media buying (programmatic advertising, and audience targeting.) as well as search, social, affiliates and more. Not only does each landscape solve different challenges, but they also more often than not target completely different audiences.
While this divide has served many businesses well in recent years, with different internal teams looking after different needs, this divide has often resulted in fragmented insights, inconsistent messaging, and inefficiencies.
The convergence of MarTech and AdTech – also known as MadTech – addresses these pain points, enabling businesses to integrate these ecosystems for a unified view of the customer.
For example, 1st-party data collected via MarTech platforms can now directly inform AdTech strategies, ensuring ads reflect a customer’s preferences, past purchases, and behaviors. This shift eliminates fragmentation, making cross-channel strategies more cohesive and effective.
Centralized Data = The Backbone of Personalized Marketing
One of the most transformative benefits of MadTech is the centralization of customer data into a unified infrastructure. This creates a single source of truth that enables all teams —marketers, advertisers, and analysts — to work collaboratively.
With this foundation, businesses can:
- Scale personalized cross-channel marketing
- Deliver consistent messaging at every stage of the customer journey.
- Use advanced analytics to optimize ad targeting and measure campaign performance.
For example, imagine a retailer using MarTech tools to analyze a customer’s purchase history. That insight can fuel AdTech campaigns to deliver tailored ads promoting complementary products—ensuring relevant, cohesive interactions across touchpoints.
And vice versa. Imagine an AdTech platform, such as 4D – a tool that fosters online insights based on context and content. By leveraging insights from the content and environments where users spend their time, businesses can enhance their MarTech operations by tying this valuable data back into customer profiles. Through continuous loops of insight enrichment and clustering, organizations can expand their understanding of topics and contexts relevant to their 1st-party data, creating a dynamic system that evolves and deepens customer knowledge over time.
Putting MadTech into Action:
With so many innovations at our fingertips, we’re stepping into a future filled of inspiring technology that will transform the way we work. Some of the biggest trends facing the landscape currently are:
- AI-driven innovation to optimize and automate decision-making.
- Balancing personalization and privacy in an evolving regulatory landscape.
- Generative AI tools for content creation and campaign ideation.
- More aligned measurement that redefines campaign success.
In order to achieve these objectives, MadTech can help unlock some of the barriers faced by many today. The convergence of these two worlds empowers marketers in three key areas:
01: Sequential Messaging Across Channels
Brands can guide customers through the journey with logical, connected messaging. For instance, a customer who receives an email about a product could later see a follow-up ad on social media, creating a seamless flow of engagement.
02: A True, 360° View of the Customer Journey
Combining insights provides a holistic view of customer interactions across channels. This enables more accurate campaign optimization and smarter strategies to address customer needs at every stage.
03: Enhanced Collaboration
Integration fosters collaboration between previously siloed teams. Marketers and advertisers can work together using shared data and insights, driving better alignment and stronger results.
How does this all work in reality?
While the benefits are clear when written in a blog post, merging our worlds of MarTech and AdTech brings challenges.
Data fragmentation, vendor proliferation, and system complexity remain significant barriers to progress. Beyond the technology, internal challenges like team silos and entrenched organizational structures will require time and effort to evolve toward a more unified approach.
Oh, and I’m not stopping there. Additionally, the industry faces the critical task of upskilling teams and fostering widespread education, both of which are essential for successfully navigating this transformation – and these shifts won’t happen overnight.
The good news is, no one is expected to do this alone. We know all too well, here at Silverbullet, that change takes time. There are so many factors that businesses need to consider before company-wide change can happen. So, imagine just how complex changing an entire landscape will be!
- Moving into the new year, and stepping into a more unified world, businesses should consider a few things in order to stay ahead of the game:
- Consider working with a partner to help simplify tech stack by prioritizing platforms that serve your current – and future business needs
- Invest in tools that enable seamless data sharing and governance, and work with experts who can keep you up to date with the latest AI-driven tools and opportunities
- Partner with experts to adopt best practices for smooth integration, and who can also support in the upskilling of teams
The Road Ahead
At Silverbullet, we specialize in CX transformation tailored for the privacy-first era. Beyond our comprehensive CX services suite, our Product Studio offers powerful tools for data enrichment, measurement, and contextual insights, seamlessly bridging the gap between the two pillars of digital marketing and advertising.
When these two worlds converge, the opportunities are immense—unlocking the potential to create truly exceptional customer experiences.
The convergence isn’t coming—it’s already here. The question is: are you ready to capitalize on it?
Contact us today to explore how we can help you stay ahead.
Building Bonds: Why Brands Are Betting on Loyalty Programs
By Elitsa Konstantinova, Senior Director CX Strategy at Silverbullet
Have you been encouraged to sign up for a loyalty or rewards program lately? You’re not alone.
Many businesses across various industries are either launching or relaunching loyalty programs at an increasing pace. And it’s no wonder why. Verticals including Retail and CPG are facing relentless challenges, seeing their once sustained growth slow down drastically over the last decade.
Challenges such as macroeconomic slowdown, consumer fragmentation, escalating costs, and the impact of a pandemic have all contributed to this drastic shift in the relationship between brand and consumer.
It’s no wonder why loyalty programs are becoming crucial for brands looking to secure long-term consumer engagement and growth.
Doing More with Less = Spend More, More Often
Advancements in overarching customer experience (CX) strategies and technologies have transformed the way in which businesses can activate loyalty programs with more sophistication. And, the two key ingredients which are fuelling this innovation, are artificial intelligence (AI), and data-driven technologies.
While many businesses seek technology to empower them to deliver more with less, there’s clear contrast in what they expect from their consumers. Whether a brand is building from scratch, or evolving an existing model, there is a clear business strategic goal when rolling out a loyalty program: spend more, more often, across more categories.
In fact, research shows that 60% of consumers are likely to spend more on brands they’re subscribed to – a clear sign that loyalty programs are the way forward.
It’s pretty compelling for all B2C businesses: smart loyalty programs not only drive repeat purchases, but open up doors for cross-and-up selling by providing consumers more discovery channels to explore products and services to match their needs.
But, how can businesses evolve the perhaps stagnant loyalty programs of the past, and make them relevant for today’s customer?
Silverbullet believe there are three key success factors that build a customer loyalty program that works:
- Personalisation
- Value Exchange
- Sustainability
Let’s explore each one now.
01: Are you truly able to offer personalized experiences?
Personalisation in 2024 doesn’t just mean having few ABC variants for different segments.
Today’s consumers expect truly individualized experiences—experiences that are tailored based on their unique attributes and behaviours. With advancements in AI and marketing technology, brands now have the tools to deliver dynamic, 1:1 personalized experiences at scale.
This level of hyper-personalization requires enriched consumer profiles, leveraging data from multiple sources, and building digital infrastructure that continuously learns from consumer interactions.
The result is a feedback loop that constantly enhances the consumer experience, deepening brand loyalty.
02: Have you built a program that diversifies value exchange and enables emotional connections to your brand?
While financial incentives are important—after all, 70% of consumers expect monetary rewards when joining a loyalty program —they aren’t enough on their own. Successful loyalty programs offer a diverse value exchange that allows consumers to connect with a brand on multiple levels, including emotional.
Brands can give consumers the flexibility to choose which rewards to unlock, offer personalized services, and provide unique experiences such as upgrades or exclusive content.
The goal is to create a program that evolves over time, keeping consumers engaged and loyal by offering a mix of familiar perks and fresh, exciting rewards.
Last but not least, it is critical to allow access to value early in the consumers’ journey and not over-complicate or postpone the moment of redemption too far (both as in steps required to unlock, but also actual $ spend to qualify).
03: Will you ensure sustainability isn’t just a tick-box exercise?
In today’s world, sustainability has become a major consideration for both consumers and brands. Customers expect the companies they support to demonstrate a commitment to sustainability and ethical practices .
“Customers increasingly prefer to do business with companies that can demonstrate their commitment to sustainability, and factoring this into CX will become a priority. In 2024 it will become more common to see companies giving information about their environmental footprint, and what they are doing to offset or mitigate damage, as part of the customer journey.” Bernard Marr, Forbes
For brands, this means that loyalty programs should not only offer transparency regarding their own sustainability efforts but also provide opportunities for consumers to contribute.
Programs can incorporate features like donations, tree-planting initiatives, or carbon-offsetting options, allowing customers to feel good about their purchases and reinforcing a long-term, trust-based relationship.
The Cherry on Top.
If all of these benefits surrounding loyalty programs isn;t enough to convince you, then let me leave you with one final thought.
By their very nature, loyalty program audiences are a brand’s best source of rich, consented data. Not only will this data power your loyalty programs moving forward, but provide invaluable insights for your wider business. Areas such as look-alike modelling and customer journey orchestration models will all be improved, due to the fact your loyal customers are generally willing to provide you with the permission to use their data for good.
As consumers crave experiences and emotional connections, the loyalty programs that stand out will be the ones that resonate with individuals on a personal level, creating a bond that keeps consumers going back.
So, the question I put to you is: Have you curated a loyalty program fit for today – and tomorrow’s customer? If the answer is no, I beg you to reconsider.
For strategic advice and support on how to get started, get in touch with me today.
Unlock the Power of Treasure Data with Strategic Data Segmentation
By Madeline Calvert, Business Development & Partnerships Manager, AMER
In today’s competitive digital landscape, brands are constantly searching for ways to transform customer data into actionable insights. While many marketers dream of achieving 1:1 personalization, the complexities and challenges make it an elusive goal. Instead, brands can unlock massive potential with a smarter approach: Strategic Data Segmentation, powered by the capabilities of Treasure Data’s Customer Data Platform (CDP).
But what makes Strategic Data Segmentation different from regular data segmentation? While traditional segmentation divides customers into basic groups based on common attributes—like demographics or location—strategic segmentation dives deeper with behavioral clustering to create more meaningful and actionable segments based on real customer interactions and predictive patterns.
Now, here’s where AI comes into play: AI drives this segmentation to the next level, using machine learning to uncover patterns, predict behaviors, and create hyper-targeted segments in real time. Let’s explore how Silverbullet’s approach to Strategic Data Segmentation—enhanced by AI and powered by Treasure Data CDP—transforms your data into a revenue-driving personalization engine, all while maintaining efficiency, scalability, and compliance.
What is Strategic Data Segmentation?
At its core, Strategic Data Segmentation is the art and science of categorizing your customer base into meaningful segments that align with your business objectives. This goes beyond traditional methods, leveraging behavioral clustering and AI-driven analytics to group customers based on their actual behaviors, engagement patterns, and intent—ensuring relevance and effectiveness in your marketing efforts.
How AI Makes It Smarter: AI doesn’t just group customers into clusters; it constantly learns from the data, adapting segments as customer behavior shifts. It enables predictive analytics, ensuring that segments evolve over time, leading to more dynamic and accurate personalization that scales with your business.
How is it Different from Regular Segmentation?
Regular data segmentation typically categorizes customers based on simple factors like age, gender, or location, which often results in broad, generic groupings. These segments may not fully reflect customer behaviors or provide much actionable insight. For instance, segmenting a group as “Millennials” is too broad and does not account for the different purchasing patterns, product preferences, or engagement levels within that group.
Strategic Data Segmentation uses behavioral clustering and AI-driven insights to analyze how customers interact with your brand—tracking data points like browsing patterns, purchasing frequency, and product preferences. AI enhances this process by automating the identification of high-value segments and predicting future behaviors, creating an always-on learning system that continuously refines and optimizes your audience clusters.
By leveraging Treasure Data CDP and AI-driven models, this process becomes even more powerful. Here’s how it works:
01: Data Collection and Unification: Treasure Data CDP acts as the hub that unifies all customer touchpoints—whether from websites, email interactions, or point-of-sale systems—into a single source of truth. Silverbullet helps organize this data so it’s clean, structured, and ready to be analyzed.
02: Behavioral Clustering through Advanced Analytics and AI: With your data unified, AI-driven behavioral clustering automatically identifies key patterns within your audience. AI models can group customers based on similarities in their actions—such as their purchasing habits, browsing behavior, or engagement levels—allowing for real-time, dynamic segmentation.
03: Creation of High-Impact, AI-Powered Segments: Instead of managing countless groups manually, AI analyzes vast amounts of data to create high-impact segments that are both profitable and easy to scale across your marketing campaigns. AI ensures these segments evolve in real-time, adapting as customers’ behaviors shift.
Understanding Behavioral Clustering with AI
Behavioral clustering is at the heart of what makes Strategic Data Segmentation so effective. By clustering customers based on their behaviors, you unlock deeper insights into how different groups engage with your brand, allowing you to develop highly relevant marketing strategies.
How AI Enhances Behavioral Clustering: AI processes vast datasets far more efficiently than manual methods, identifying nuanced patterns that are often missed in traditional segmentation. It enables brands to create dynamic segments that adapt to real-time changes in customer behavior, making your marketing more timely, relevant, and impactful.
For example, behavioral clustering can group customers who:
- Frequently browse but rarely make a purchase (window shoppers).
- Purchase only during sales (discount hunters).
- Interact heavily with new product drops or limited editions (early adopters).
With AI, the system not only identifies these clusters but predicts which customers are likely to change their behavior. For example, it can highlight window shoppers likely to convert with the right promotion, or flag early adopters for exclusive pre-launch campaigns.
Real-World Example: AI and Strategic Segmentation in Action
Imagine a retailer like Nike. Instead of attempting to personalize every interaction for every customer, Nike could use AI-powered Strategic Data Segmentation to focus on key segments:
- Segment 1: Loyalists – Customers who have purchased three or more products within the last six months.
- Segment 2: New Product Enthusiasts – Shoppers who consistently interact with new releases, such as the latest Kobe basketball shoes.
- Segment 3: Price-Sensitive Buyers – Customers who frequently shop only during sales or promotions.
AI takes this further by learning from past behaviors and predicting future actions, enabling Nike to target each segment with precise, personalized offers. For example, AI could predict which segment members are likely to respond best to a limited-time discount or exclusive product drop, allowing Nike to tailor offers more effectively and improve engagement.
Why Strategic Data Segmentation Powered by AI is the Future of CDPs
As brands look to future-proof their personalization efforts, Strategic Data Segmentation with AI-driven insights will be the backbone of their customer data strategies. Here’s why:
- Scalable Personalization with AI: While 1:1 personalization is resource-intensive, AI-powered segmentation allows brands to personalize at scale—balancing cost, time, and impact.
- Faster Time-to-Market: With AI constantly refining segments, brands can launch personalized campaigns faster and with greater agility, keeping their marketing relevant and timely.
- Dynamic Evolution of Segments: AI ensures that customer segments are not static. Instead, they evolve as customers’ behaviors and interactions with the brand change, keeping campaigns fresh and aligned with customer needs.
Build Your Data Strategy with Silverbullet and Treasure Data
With the right approach to data, your CDP can become a powerful engine for revenue-driving personalization. Silverbullet’s Strategic Data Segmentation, enhanced by AI-powered behavioral clustering and supported by Treasure Data, offers the scalability, efficiency, and personalization that modern brands need to thrive.
Ready to transform your CDP into a strategic powerhouse? Reach out to Silverbullet today to learn how we can help you develop an AI-driven strategic data segmentation plan that optimizes your customer data for personalized digital experiences that deliver ROI.
Transform Your Digital Customer Experience
How Silverbullet’s Strategic Data Segmentation Turns Your CDP into an AI-Driven Personalization Engine
By Madeline Calvert, Business Development & Partnerships Manager, AMER
The Allure of Personalized Marketing
Imagine this: you visit the Nike website, excited about the release of the new Kobe basketball shoes. You sign up for email alerts to stay informed, and from that moment, Nike’s system starts tracking your every interaction. Every product you click on, every purchase you make—Nike’s Customer Data Platform (CDP) logs it all. The system learns what you like, how often you buy, and what promotions might catch your eye.
Nike could, in theory, use Generative AI to analyze all that data and send you personalized emails, exclusive promotions, and targeted ads that keep you engaged. They could even tailor your entire shopping experience to fit your unique preferences. Sounds like the ultimate personalized marketing strategy, right?
But here’s the catch: is this level of 1:1 personalization really the best approach? Can it truly deliver the scalable, profitable results that brands expect?
The Dream of 1:1 Personalization
The vision of 1:1 personalization is captivating—AI systems creating individualized messages for each customer, analyzing their every move, and tailoring content to their exact preferences. For a brand like Nike, the idea of building a direct, personalized connection with each customer is powerful.
But while it sounds amazing, there’s a significant challenge: is this dream realistic for most brands?
The Realities and Challenges of 1:1 Personalization:
Although the idea of sending millions of personalized messages at scale is appealing, it presents serious challenges:
Legal and Compliance Concerns: If a brand like Nike is generating millions of pieces of personalized content, how can their legal team possibly review all of it? There are strict privacy, advertising, and regulatory guidelines that must be followed. If AI generates all this content automatically, the risk of something slipping through the cracks grows exponentially.
Brand Consistency: Even if the AI follows brand guidelines, ensuring consistency across millions of unique messages is incredibly difficult. How do you guarantee that every message reflects your brand’s tone, voice, and style?
Cost and Infrastructure Overload: How much does it cost to manage the infrastructure required to deliver millions of personalized messages? The sheer volume of data, storage, and computing power needed to support this level of personalization can become overwhelming. You could easily end up with more data than you know what to do with, creating data chaos that slows down decision-making and performance.
The Smarter Solution: Strategic Data Segmentation
This is where Silverbullet’s strategic data segmentation approach comes in. Rather than focusing on the complexity of 1:1 personalization for every customer, strategic data segmentation offers a process to help brands organize their data and create personalized experiences for well-defined customer segments.
Strategic data segmentation helps your team build the foundation necessary to write and execute a successful AI strategy. By leveraging this process, brands can move toward scalable, data-driven personalization, while avoiding the costs and risks associated with 1:1 personalization. Here’s how strategic data segmentation can help guide your approach:
Legal and Brand Safety: By using strategic data segmentation, your team can focus on personalizing content for specific segments instead of millions of individual profiles. This significantly simplifies the legal review process, making it easier to ensure compliance with privacy and advertising standards while maintaining brand consistency.
Cost Efficiency and Scalability: With strategic data segmentation, your marketing team can focus on high-value segments, reducing the need to generate millions of personalized messages. This streamlines your infrastructure and helps you work more efficiently by targeting strategic segments that drive higher ROI.
Creating Meaningful Customer Journeys: Strategic data segmentation enables you to create personalized experiences for customer groups who share similar behaviors and preferences. For example, Nike could use this process to design a customer journey for basketball enthusiasts, offering relevant promotions, products, and content that align with their interests, without needing to generate millions of individualized messages.
What is Strategic Data Segmentation?
Strategic data segmentation is Silverbullet’s approach to organizing and utilizing customer data. Instead of overwhelming brands with data from millions of profiles, strategic data segmentation identifies high-impact customer segments and generates tailored content for each segment. Here’s why it works:
- Relevance: Strategic data segmentation focuses on creating segments that are large enough to be profitable but specific enough to feel personal.
- Actionability: With fewer segments to manage, your team can quickly launch targeted campaigns that are highly actionable and easy to track.
- Efficiency: Strategic data segmentation reduces the burden of managing millions of data points, making it easier to extract meaningful insights and optimize your campaigns.
Why Strategic Data Segmentation is the Future of Personalization
The future of AI-driven personalization isn’t about trying to create millions of individual customer journeys. It’s about making the most of strategic data segmentation to deliver personalized experiences at scale. By using strategic data segmentation, brands can:
- Deliver Personalized Content More Effectively: Rather than overwhelming their systems with millions of unique messages, strategic data segmentation allows brands to focus on high-value segments that deliver personalized content efficiently and at scale.
- Reduce Data Chaos: Strategic data segmentation simplifies the data collection process, allowing brands to manage their data effectively and uncover actionable insights without being bogged down by an overload of information.
- Improve Speed to Market: With fewer segments to manage, teams can launch personalized content faster, improving marketing agility and driving better results.
Why Silverbullet’s Strategic Data Segmentation Sets You Up for AI Success
At Silverbullet, our focus is not on creating your AI strategy but on building the data strategy that will enable your team to implement AI personalization successfully. We help brands build a foundation for effective AI use by ensuring their data is clean, segmented, and ready to fuel AI-driven personalization.
Through strategic data segmentation, we set you up to manage your customer data in a way that supports scalable AI-driven personalization. Your team can then use this data to generate personalized content for key audience segments, driving better results without the chaos of 1:1 personalization.
Build Your Data Strategy with Silverbullet
Your CDP has the potential to be a powerful engine for AI-driven personalization—but only if it’s built on a strong data foundation. At Silverbullet, we help you transform your data strategy into a scalable solution through strategic data segmentation.
Reach out to us today to learn how we can help transform your data strategy and ensure that your CDP becomes the powerful engine for personalized digital customer experiences that drive both engagement and profit.
Keep It Simple, Stupid: Paving a Better Future for AdTech
Q&A with Charlie Pinkney, Global Business Development Director at 4D and Rhys Denny, Co-founder and CEO at @curate
Many of you will have seen and heard of curation. Throughout the AdTech landscape, it has become one of the hottest trends set to establish and transform Programmatic Marketplace (PMP) deals. Many advanced curation platforms are playing a critical role in integrating inventory and leveraging signals to optimize these transactions. And, among the various signals, ‘attention’ has surfaced as a particularly important metric, driving the relevance and effectiveness of curated ads.
‘Attention’ has become a real interest of mine over recent years, especially through my lens here at Silverbullet. To help me better understand how curation is impacting the (m)adtech landscape, I sat down with Rhys Denny, co-founder and CEO @curate.
Before I even started the questions, Rhys gave me a little insight into his new company, @curate.
“@curate has been designed to enhance existing trading strategies. Through our offering, businesses can achieve more precise and efficient ad placements and curate relevant and high-performing inventory, benefiting both advertisers and publishers. This strategic shift highlights the very future of our landscape” said Rhys.
Impressive stuff.
Alongside understanding curation a little better, I am also super interested in understanding how curation – when driven by AI and underpinned by contextual – can offer new ways to both advertisers and publishers, to capture ‘attention’ in those crucial moments, all the while supporting the navigation surrounding the challenges of privacy and data regulation.
I quizzed Rhys on the benefits that curation will present to the industry.
So Rhys, there seems to be an abundance of efficiencies that can be achieved through curation; whether that be closer relationships and transparency across deals, or through optimization and bidding – can you help us understand this better?
“Of course. The great thing about curation is that it can automate many aspects of the ad buying and placement process. By automating tasks like audience segmentation, ad creation, and bidding, curation allows advertisers to scale their campaigns more effectively. This is particularly important in programmatic advertising, where speed and scale are critical.
Innovative curation solutions can also help in curating vast amounts of content and inventory, making it easier for advertisers to find the most relevant opportunities in an increasingly complex digital landscape.
When we look more at optimization of ad placements and bidding strategies, curation can also play a leading role. Through machine learning, AI can analyze historical data, predict outcomes, and adjust bidding strategies in real time to ensure that ads are shown to the most relevant audiences at the optimal cost. This can lead to better ROI for advertisers and more efficient use of ad spend.
What’s more, curation can analyze the quality and relevance of inventory, helping advertisers choose the best placements for their campaigns. This ensures that ads are not just reaching any audience but the right audience, in the right environment, at the right moment.”
Amazing. Relevancy is huge right now isn’t it, and something we are massively passionate about here at 4D. There’s also a huge privacy play with curation isn’t there?
“As third-party cookies become less and less desired, curation can help navigate the shift toward privacy-centric advertising.
As you know more than most, first-party data, collected directly from users with their consent, is becoming increasingly important. We can essentially process this data to derive insights and curate personalized ad experiences without relying on invasive tracking methods.
Curation solutions like ours, supported by AI, ensure that ads are relevant and respectful of user privacy, aligning with new regulations like GDPR and CCPA. This builds trust with consumers, who are more likely to engage with brands that prioritize their privacy.”
You mentioned the ‘right person, place and time’ earlier, which is the long-standing goal for advertisers and publishers alike. Can you take us through how curation impacts personalized experiences online?
“Of course! In short, curation involves carefully selecting and organizing content to meet the specific needs and preferences of an audience. When combined with AI, curation can achieve an unprecedented level of personalization, through the analysis of first-party data to understand individual user behaviors, preferences, and intents. This allows for the creation of highly curated ad experiences tailored to the unique profiles of each user, delivering the right message at the right time.
With these technical advancements, we can ensure that the ads served resonate more deeply and drive higher engagement. This level of personalization not only improves the user experience but also increases the likelihood of conversion, making advertising more effective. It’s a win-win really, and something I am really excited about in the future of @curate.”
And finally, when it comes to curation and contextual intelligence working closer together – what gets you excited about those types of partnerships?
“These are the partnerships that future-proof and offer credible alternatives to the current buying status quo. Coupling the relevancy of contextual alongside the outcome-driven optimization of curation with the ability to overlay data through a deal ID offers an exciting and impactful future to how media can be traded.”
My final thoughts:
I spoke a little about curation and contextual intelligence a few weeks back (you can read the full article here!) but this chat with Rhys really did remind me of how exciting these partnerships will have on the future of AdTech.
My take is that curation is set to revolutionize online advertising and programmatic exponentially. And, when you overlay that strategy with the contextually driven data and insights, you end up with a very attractive and privacy-safe strategy that not only solves for the cookieless future (despite the fact third-party cookies are here to stay), but it creates a positive future. One that is simple, bright, and better. Much, much better.
If you want to meet up with myself and Rhys for a coffee, then get in touch today! Either head to our Contact Us form, or DM me here.
Contextual, Actually.
By Andrew Sims, Senior Strategic Account Manager, 4D
As the glorious days of summer begin to wane, colder weather and the hustle of the holiday season are quickly approaching. I know I know – we’ve not even hit Halloween yet! However, we are just under four months away from the festive celebrations of Christmas, Hanukkah, and the broader holiday season.
While it may feel too soon to mention, the reality is that many consumers are already shifting their focus towards holiday spending. In fact, 34% of U.S. shoppers started their holiday shopping as early as July this year, an increase from 28% in 2023.
Thanksgiving falls later this year, shortening the peak holiday spending season by nearly a full week. This gives brands less time to connect with consumers, making it crucial to act swiftly. To maximize opportunities, businesses should target early shoppers and ensure they’re strategically positioned at key points in the consumer’s shopping journey.
Did you know that retail e-commerce is projected to grow to $6.3 trillion this year, with 91% of online shopping taking place on mobile devices?
There is a BIG question many brands will be asking themselves over the coming weeks –‘how can we hit the mark with our holiday strategies and truly reach consumers in the moments that matter?
Don’t fret. 4D is here to save the day (and spread the festive cheer)!
The year’s final quarter is packed with key seasonal events, from Thanksgiving to Black Friday, Cyber Monday, and Christmas. For brands, the time to start planning is now. A deep understanding of consumer behavior and online habits is essential to identify where they’ll be spending their time.
- Will the “Miracle Workers” be turning to their laptops in October to research Thanksgiving meal prep ideas?
- Will the “Early Elves” be seeking Christmas and Hanukkah gift ideas as early as late September?
- Will the “Rapid Robins” be scanning online gift recommendations and Christmas blogs for inspiration before it’s too late?
- And, will most consumers be holding out for Black Friday sales, making purchasing decisions under the shadow of economic uncertainty?
Regardless of when or how you aim to capture your audience’s attention, it’s crucial to first understand their mindsets and the online spaces they trust most.
The good news is, 4D’s advanced contextual targeting and insights solution can support you in capturing audiences in the perfect moments this holiday season.
If you want to know how best to build your seasonal strategy this coming quarter, download our Q4 Seasonal Playbook today.
Once downloaded, feel free to get in touch with me, and we’ll start you on your contextual journey.
Related Documentation

4D Q4 Holiday Season Playbook
1. Fill out the form below
2. Click the “Download” button
3. Receive instant access to whitepaper
Do the Right Thing: Putting Google’s Motto into Practice
By Kristen Cure, Senior Account Executive, 4D
Did you know Google once had a tagline, “Don’t be evil”? This phrase was a key part of its corporate code of conduct, symbolizing its commitment to ethical and transparent business practices. And, in 2015, the tech giant replaced it with “Do the right thing.”
The word ‘irony’ comes to mind.
Recent headlines have accused Google of a “clear abuse of privilege,” according to the judge overseeing the Justice Department’s antitrust trial concerning its alleged digital advertising monopoly. The corporation’s ethos now feels like one hefty smoke screen in this context.
Now look, I don’t for one second want this article to be a point-blank Google bashing. We’re in a world where we need Google as much as we don’t. But the point which I am trying to make is, that we rely too heavily on these tech giants at times, and in many instances, we could – and should – look to defend ourselves.
As many of you will know, this summer Google backtracked on its long-standing promise to block third-party cookies in Chrome. Despite this being a step back for many in the pursuit towards a privacy-centric era, it’s a pretty good outcome for Google. The core reasoning behind this decision was time; time to address some of the key issues that data privacy regulators have raised about its well-discussed solution, Privacy Sandbox.
Another awkward realization in recent times is that Google’s Privacy Sandbox terms may, ironically, violate privacy law, according to new research by the Movement for an Open Web (MOW), a nonprofit interest group that advocates against restrictive digital walled gardens.
Again, let me preface this with: I am NOT bashing Google. I am merely shining a light on the huge transition our industry is witnessing right now. No one is going to get it right the first time. And, we all have to learn together on this crazy roller-coaster ride. The question is, can we do things right? Can we be better? And if so, how?
Doing the right thing. Actually.
Many of us are still trying to determine what the best next steps are. How can we be part of a future that places privacy right at the centre of everything we do – whilst reaching scale and growing revenue? Is there a world where scale and trust exist together in tandem?
You wanna know my take? Yes. Yes, we can – and it might not be as difficult as you think.
Most readers will know that contextual targeting’s market share has soared in recent years. The Global market for Contextual Advertising is projected to reach $562.1 Billion by 2030. By its very nature, contextual advertising is inherently 100% privacy-safe and cookieless. Instead of targeting individuals, this technology focuses on context and relevance as its core methodology. This approach not only alleviates concerns associated with third-party cookies and outdated practices but also offers a smarter way to reach new, unknown audiences by targeting the environments that consumers love.
This isn’t to say targeting users on a one-to-one level is bad. Quite the contrary. One-to-one marketing and engagement between a consumer and brand is still the holy grail for brands looking to keep and retain loyal customers. But while first-party data and smart CX strategies can help activate personalized, meaningful connections with known audiences, contextual intelligence can support businesses in attracting new audiences. The two together create an incredible use case for the future of brand storytelling.
So, whether or not Google decides to ‘do the right thing’, there are incredible options available to advertisers who want to thrive in the new marketing era. And fortunately for you, Silverbullet can do both.
If you want to find out more and see how we can help you, then get in touch today! You can find me on LinkedIn here.
The Impactful Impact of First-Party Data and AI: A Glimpse into the Future of Digital
By Fi Taylor, Strategic Global Marketing, Silverbullet
Two major forces have taken the (M)adTech landscape by storm over recent years: first-party data and artificial intelligence (AI). Both are set to revolutionize the way brands connect with their audiences. Not only are they transforming marketing strategies, but together they are paving the way for more personalized, effective, and privacy-conscious marketing campaigns. And if that sentence didn’t have enough industry buzz words within it, then keep reading – there’s plenty more to come!
What is First-Party Data?
Ok, I don’t want to teach you to suck eggs, but in case there are a few readers who need a refresher, here we go. First-party data refers to the information a company collects directly from its audience, customers, or users. This can include data from website interactions, email subscriptions, purchase histories, customer feedback, social media engagement, and more. Unlike third-party data, which is gathered by an outside entity and sold to marketers, first-party data is unique to the organization that collects it. This makes it more reliable, relevant, and valuable.
Why is First-Party Data So Important?
After years of consumer push-back and data breaches, privacy regulations such as GDPR, CCPA, and many more, were put into action as the industry looked towards a first-party data-centric world. Google’s cookie deprecation promise, although now cancelled, was a direct response to consumer backlash and governmental pressure to change how online data and consumer insights are handled. With or without Google’s support, the facts remain the same – old ways of working are no longer applicable for today, or the future. And first-party data is very much part of that future.
Here’s why first-party data is becoming the cornerstone of digital marketing:
1. Enhanced Privacy Compliance: First-party data collection aligns with global privacy standards, ensuring that businesses can build trust with their customers while complying with regulations.
2. Accuracy and Relevance: First-party data is directly sourced from your audience, making it highly accurate and relevant. This enables marketers to create more targeted and personalized campaigns.
3. Customer Relationship Building: By leveraging first-party data, brands can gain deeper insights into their customers’ preferences, behaviours, and needs, fostering stronger relationships and loyalty.
4. Cost-Effectiveness: Unlike third-party data, which often comes at a high cost and can be of dubious quality, first-party data is more cost-effective and provides better ROI for marketing campaigns.
AI’s Role in Amplifying the Power of First-Party Data
So, how does AI fit into all this? Well, AI is a huge topic within itself, but for the purpose of this article, it is the catalyst that unlocks the full potential of first-party data. Here’s how AI is set to transform digital marketing by leveraging first-party data:
1. Hyper-Personalization: AI can analyze vast amounts of first-party data to deliver personalized experiences at scale. By understanding individual customer preferences and behaviours, AI-driven systems can tailor content, product recommendations, and messaging to each user, enhancing engagement and conversion rates.
2. Predictive Analytics: AI can predict future customer behaviours based on past interactions, allowing marketers to anticipate needs and deliver proactive solutions. This predictive power helps in optimizing marketing strategies, from content creation to ad targeting, ensuring that resources are used efficiently.
3. Automation and Efficiency: AI streamlines marketing processes by automating tasks such as data analysis, customer segmentation, and campaign management. This not only saves time and resources but also allows marketers to focus on strategic decision-making and creative aspects of their campaigns.
4. Improved Customer Insights: AI-driven analytics provide deeper insights into customer journeys, identifying key touchpoints and areas for improvement. By understanding these insights, marketers can refine their strategies to better meet customer expectations and enhance overall satisfaction.
5. Enhanced Ad Targeting: With the decline of third-party cookies, AI can help bridge the gap by using first-party data to create more accurate audience segments. This leads to more effective ad targeting, reducing ad spend waste and increasing ROI.
A match made in heaven you might say?
As first-party data and AI become more integral to digital marketing, we can expect several key trends to emerge:
- Increased Focus on Data Collection and Management: Businesses will invest more in technologies and strategies that enhance first-party data collection and management. This will include the use of customer data platforms (CDPs) and advanced analytics tools to ensure data is organized, accessible, and actionable.
- Shift Towards Consumer-Centric Marketing: With AI’s ability to analyze and utilize first-party data, marketing will become more consumer-centric. Brands will prioritize understanding and meeting the needs of individual customers rather than relying on broad, impersonal campaigns.
- Integration of AI Across Marketing Channels: AI will be increasingly integrated across all marketing channels, from social media and email marketing to content creation and customer service. This will create a seamless, cohesive brand experience for consumers.
The combination of first-party data and AI represents a powerful shift in the future of digital marketing and online storytelling. As these technologies continue to evolve, they will enable marketers to create more personalized, efficient, and effective campaigns that resonate with their audiences on a deeper level – which is the modern-day holy grail of marketing.
Future success will be defined by those who can harness the power of these tools to not only meet but exceed customer expectations in a privacy-conscious world.
What are your predictions about the future of AI and first-party data?